TERMS & CONDITIONS

Terms of Service

Refund Policy

Privacy Policy

Shipping Policy

1. Terms of Service

Welcome to Wavplant.com. These Terms of Service ("Terms") govern your use of our website and the products and services we offer. By using our website and purchasing goods from us, you agree to these Terms. If you do not agree to these Terms, please do not use our website or purchase goods from us.

Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms. You may not use our website:
  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate Wavplant, a Wavplant employee, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website, or which, as determined by us, may harm Wavplant or users of the website or expose them to liability.

Product Descriptions

We make every effort to provide accurate and complete descriptions of our products on our website. However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

Pricing and Payment

All prices are listed in US dollars and are subject to change without notice. We reserve the right to refuse or cancel any order at any time for any reason, including if the price of the goods is incorrect due to a typographical or other error. You are responsible for paying all applicable taxes in connection with your purchase. We may require payment in advance for some products.

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Wavplant or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not use any of this content without our prior written permission.

Indemnification

You agree to indemnify, defend, and hold harmless Wavplant and its officers, directors, employees, agents, affiliates, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to your use of our website or your breach of these Terms.

Limitation of Liability

In no event shall Wavplant, its officers, directors, employees, agents, affiliates, licensors, or suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of our website or the products and services we offer, even if we have been advised of the possibility of such damages.

Governing Law and Jurisdiction

These Terms and your use of our website shall be governed by and construed in accordance with the laws of the State of Texas, without giving effect to any principles of conflicts of law. Any legal action or proceeding relating to these Terms or your use of our website shall be brought exclusively in a federal or state court located in Houston, Texas, and you consent to the personal jurisdiction of such courts.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.



2. Refund Policy

Digital Goods Refund Policy 

All digital goods purchased on our website are non-refundable. This includes, but is not limited to, e-books, software, music, and video downloads. Once the digital goods have been purchased and delivered, we cannot issue a refund. 

Physical Goods Refund Policy

If you are not completely satisfied with your physical goods purchase, we offer a 30-day refund policy. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a refund, the physical goods must be unused and in the same condition that you received them. They must also be in the original packaging. To initiate a return, please contact us at [support@wavplant.com] with your order number and the reason for your return. We will provide you with instructions on how to proceed with your return. Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. 

Shipping Costs Refund Policy 

We do not refund shipping costs for physical goods. If you receive a refund, the cost of shipping will be deducted from your refund.

Exceptions 

We reserve the right to refuse a refund request if we determine that it is fraudulent or abusive in nature. We also reserve the right to modify this refund policy at any time without prior notice. 

Contact Us 

If you have any questions about our refund policy, please contact us at support@wavplant.com.

3. Privacy Policy

This Privacy Policy describes how Wavplant collects, uses, and shares information about you when you visit our website and purchase digital and physical goods from us.

Information We Collect

When you visit our website and purchase goods from us, we may collect certain information from you, including:
  • Order information, such as the goods you purchase, the date of purchase, and the shipping and billing addresses.
  • Personal information, such as your name, email address, shipping address, and payment information.
  • Device information, such as your IP address, browser type, and operating system.
We collect this information in order to fulfill your orders, improve our website, and communicate with you about your orders and our products and services.

How We Use Your Information

We use the information we collect to:
  • Fulfill your orders and provide you with the products and services you have purchased from us.
  • Communicate with you about your orders and our products and services. Improve our website and the products and services we offer.
  • Prevent and detect fraud and other illegal activities.
  • Comply with applicable laws and regulations.
We may also use your information to send you marketing communications about our products and services, but only if you have given us your consent to do so. You can opt-out of receiving these communications at any time by following the instructions in the communication or contacting us at [support@wavplant.com].

How We Share Your Information

We may share your information with third-party service providers that help us fulfill your orders, process payments, and improve our website. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes of providing the services we have requested.

We may also share your information with law enforcement agencies, regulators, and other government bodies when required to do so by law.

We do not sell or rent your information to third parties for marketing purposes.

Your Rights

You have the right to access, correct, and delete your personal information. You can do this by contacting us at [support@wavplant.com]. You also have the right to object to the processing of your personal information, to restrict the processing of your personal information, and to receive a copy of your personal information in a machine-readable format.

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this policy, we will notify you by posting a notice on our website or by email.

Contact Us

If you have any questions about our privacy policy, please contact us at support@wavplant.com.



4. Shipping Policy


Use of Our Website

We offer shipping for physical products to destinations in the United States and internationally. Digital products are available for download immediately upon purchase.

Processing Time

We make every effort to process and ship your order as quickly as possible. Our processing time is typically 1-2 business days for physical products, but may be longer during periods of high volume. Digital products are available for download immediately upon purchase.

Shipping Methods and Rates

We offer various shipping methods for physical products, including standard, expedited, and express shipping. Shipping rates are calculated based on the weight of the products and the destination address. Shipping rates and delivery times will be provided during the checkout process.

We are not responsible for any customs fees or duties that may be charged for international shipments.

Delivery Time

Delivery times for physical products depend on the shipping method you select and your location. Once your order has shipped, you will receive a tracking number via email. You can track your package using this number on the carrier's website.

We are not responsible for delays in delivery caused by the carrier or customs clearance processes.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and may issue a replacement or refund depending on the circumstances.

Returns and Exchanges

If you wish to return or exchange a physical product, please refer to our Return Policy. Digital products are non-refundable and cannot be exchanged.

Please note that shipping charges are non-refundable, and you are responsible for any shipping costs associated with returning or exchanging a product.

Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us at support@wavplant.com. We are happy to help!